Shipping & Returns
STATISTISHIRT® undertakes to do its utmost to ship products within 1 week (excluding delivery times that may vary depending on the country), but does not guarantee this period. STATISTISHIRT® undertakes to inform the customer in case this period of 7 days before shipment is exceeded.
For the calculation of shipping prices, please refer to the Terms of Sale section.
The products are delivered to the address indicated on the order form by the customer. STATISTISHIRT® is not responsible for any error on the address or impossibility to deliver by the carrier. STATISTISHIRT® is not responsible for late delivery due to the carrier (strikes, accidents, etc.).
The delivery is made by default by international priority letter, operated by the French Post Office (La Poste). Tracking is not available for this type of delivery. STATISTISHIRT® can also offer an international tracked delivery, more expensive, allowing an end-to-end tracking of the mail for forty countries in the world, and until the French border for the other ones (see www.laposte.com). The tracking number is sent to the customer by email. STATISTISHIRT® may have to split the delivery into several packages, depending on the price and the number of items purchased, or the manufacturing process.
STATISTISHIRT® is not responsible in case of forgetfulness or impossibility of the customer to come to recover his parcel at a post office. In the case where the package is returned to the sender, STATISTISHIRT® may return it to the customer after payment of extra delivery charges.
If the customer wishes an urgent delivery, faster than the deadlines indicated in this document, he can directly contact the customer service: +33 (0) 6 19 60 91 23 or by mail to firstname.lastname@example.org.
RETURN & EXCHANGE POLICY
In accordance with the French legislation, the customer has a period of fourteen days to return, at its expense, products that do not give satisfaction, or cancel his entire order (even before delivery). The products must then be returned to STATISTISHIRT® at the shipping address, at the customer's expense, for a full refund of the order. The customer must include in his shipment a letter expressly mentioning his wish to exercise the withdrawal, and must provide a means of reimbursement among: transfer RIB, or address of a paypal account. The repayment period is then 30 days upon receipt of sufficient information necessary for it.
In case of volcanic eruption (our fabric is located at 8km of a volcano), whose probability is rather low (last eruption dates back to -6600 B.C.), please note that some parts of the T-shirt may be partially burnt.